THE AI EDGE

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Every issue of The AI Edge, archived and searchable.

NEWSLETTER · Oct 2, 2026

They hung up on the AI. It was calling for a customer | Hub365 AI

An insurer kept hanging up on an AI assistant the moment it heard "AI", and a customer had sent it. This week the email and the phone call stopped proving who's there. What still proves something is the path you already had, and the question for your front desk takes five minutes.

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NEWSLETTER · Sep 25, 2026

Your payment records hold a number no platform controls | Hub365 AI

Meta put a price on the AI you were already using, and reaching strangers keeps getting more expensive. Meanwhile there's a list in your business no algorithm touches. Five minutes to find out how big it is.

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NEWSLETTER · Sep 11, 2026

Everybody archives what went wrong. Nobody archives normal. | Hub365 AI

Three kinds of AI news, and the middle one takes neither acting nor ignoring. You can't spot a change without a saved baseline. Twenty minutes to get yours.

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NEWSLETTER · Sep 4, 2026

Nothing you wrote down has a date on it | Hub365 AI

A procedure with no date and no owner can't be argued with and can't be updated. Two stamps, ten minutes, and what you wrote this week stops being decoration.

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NEWSLETTER · Aug 28, 2026

Delete before you write: the week in AI for your practice

The three-layer order that decides whether an AI engine can cite you without putting you at risk, and a 2-step play that leaves you the list of sentences to delete and their verifiable replacement.

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NEWSLETTER · Aug 21, 2026

Be the name, not the noise: this week in AI for your practice

The order that decides if AI names you, and a 2-step play that leaves you 3 citable lines ready to paste. The AI Edge, week 34.

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NEWSLETTER · Aug 12, 2026

This week in AI for professionals: ChatGPT free and how to get AI to recommend you

ChatGPT is now free for everyone. What actually lands on you as a dentist, lawyer, doctor or premium practice, plus two prompts to get AI to recommend you.

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